Thank you for gearing up with fpasport (https://fpasport.shop/). We design high-performance men’s activewear to help you train at your best. If your fit isn’t quite right or you are not completely satisfied with your purchase, our customer support team is here to assist you with hassle-free returns and exchanges.

1. 30-Day Return Window

We provide a 30-day return policy. You have 30 calendar days from the date your tracking status confirms delivery to request a return or exchange. If more than 30 days have passed since delivery, we cannot offer you a refund or exchange.

2. Return Conditions & Athletic Wear Standards

Because our products are high-performance activewear, items must meet strict hygiene and condition standards to be eligible for a return or exchange:

  • Item Condition: Garments must be unworn (except for brief indoor try-on), unwashed, unaltered, and free from any signs of wear, chalk, sweat, workout residue, pet hair, deodorant marks, or body odors.
  • Tags & Packaging: All original brand tags, barcodes, and inner packaging must remain intact and attached.
  • Proof of Purchase: An official order number or proof of purchase from https://fpasport.shop/ is required.

Non-Returnable Items:

  • Clearance items, flash sale goods and products marked “Final Sale”
  • Items worn, washed, altered or damaged due to personal use
  • Products without original tags or complete packaging
  • Custom‑made & personalized items
  • Intimate apparel & hygiene‑related goods

Note: Any item showing visible signs of active workout use, washed fabrics, sweat stains, or removed tags will not be accepted and may be sent back at the customer’s expense.

3. How to Initiate a Return

To begin the return process, please follow these steps:

  1. Submit Request: Send an email to support@fpasport.com with your Order Number, the specific product(s) you wish to return, and the reason for the return.
  2. Receive Authorization (RMA): Our customer service team will verify your order and provide you with return authorization instructions and the designated return warehouse address. (Please do not send packages back without prior confirmation, as unverified packages cannot be identified or processed).
  3. Pack & Ship: Securely repack your gear in protective packaging and ship it back using a reliable, trackable courier service.

4. Exchanges (Size, Fit & Color)

Need to swap for a different size or fit for your workouts?

  • Size/Color Swap: Contact us at support@fpasport.com with your order number and the replacement size or color you need. We will hold the replacement inventory and guide you through the swap process.
  • Defective, Damaged, or Incorrect Items: If your order arrived defective, ripped, damaged, or you received the wrong style/size, contact us within 7 days of delivery at support@fpasport.com with clear photos of the issue. We will arrange an immediate replacement or full refund with zero additional fees.

5. Refunds

  • Inspection: Once your return arrives at our logistics hub, our team will inspect the items to verify their condition. We will notify you via email regarding the approval or rejection of your return.
  • Refund Processing: Upon approval, your refund will be automatically credited back to your original payment method within 5 to 10 business days. (Please note that processing times depend on your financial institution or credit card provider).
  • Delayed Refunds: If you have not seen your credit after 10 business days, first double-check your bank account and reach out to your credit card company. If you still need help, contact us directly at support@fpasport.com.

6. Return Shipping Fees

  • Customers are responsible for paying the shipping costs associated with returning their items, unless the return is due to our error (e.g., wrong item shipped, factory defect, or transit damage).
  • Original shipping fees paid at checkout are non-refundable.
  • We strongly advise using a trackable shipping service and retaining your postal receipt and tracking number. fpasport is not responsible for return parcels that are lost or stolen in transit.

7. Customer Support & Contact

If you have any questions regarding sizing, fit, or our return process, please reach out to our team: